Privacy & Cookie Policy

Effective Date: March 3rd, 2026

Del Prado Embroidery & Printing values the users of our website delpradoembroidery.com (the "Website"). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website and the services offered on the Website ("Del Prado Embroidery & Printing Services"). This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. Our policy and security is authorised and managed by www.deconetwork.com.

If you have any questions or comments regarding this Privacy Policy, please contact us at support@delpradoembroidery.com.

Does Del Prado Embroidery & Printing Ever Make Changes to its Privacy Policy?
We may make changes to the Privacy Policy from time to time. We will notify you of any changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account when you first login after we have made changes. If you receive notification of a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. You may not be able to receive notices from us if your cookies are not set to accept and/or are disabled.

What Types of Information Does Del Prado Embroidery & Printing Collect?
Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, and financial information.
Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) address. Non-Personal Information cannot be easily used to personally identify you.

How and When Does Del Prado Embroidery & Printing Collect This Information?
Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you purchase a product sold through an affiliate, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create an account, we may collect your name, tax identification number, mailing address, email address, and other information that we request during the registration process. If you sign up to receive a newsletter, we will collect your email address.
Communications With Us. If you communicate with us regarding the Website or the System, we will collect any information that you provide to us in any such communication.
Analytic and Reporting Technologies. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click stream patterns, and the dates and times that the Website and the System are accessed. We also contract with several online partners to help manage, monitor and optimize our Website and to help us measure the effectiveness of our advertising, communications, and how visitors use the Website. To do this, we may use web beacons and cookies.

How Does Del Prado Embroidery & Printing Use My Information?
Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Website, fulfilling requests for information, producing and shipping the products that you order, and providing customer support.
Non-Personal Information. We use Non-Personal Information to track the use of the Website and for other internal purposes, such as providing, maintaining, evaluating, and improving the Website.

When Will Del Prado Embroidery & Printing Disclose My Information to Third Parties?
Disclosure to Successors. We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event Del Prado Embroidery & Printing goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).
Disclosure to Third Party Service Providers and Online Partners. We may contract with various third parties who help us provide, maintain and improve the Website and the System. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question.
Disclosure to Affiliates. If you purchase a product, Del Prado Embroidery & Printing may provide your name, and the city and state information provided by you to an Affiliate. In our Affiliate Agreement, Del Prado Embroidery & Printing contractually obligates each Affiliate not to use or disclose this information for any purposes other than internal record keeping, and for marketing only if you have opted in to receive marketing material directly from the Affiliate.
Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.

What About Cookies and Web Beacons?
A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the System, provide you with a more personalized user experience, and to allow you to login and begin use of the Website automatically when you visit. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel, that is placed on a web page or in an email that is used to monitor the behavior of the user visiting the Website or receiving the email. Cookies and web beacons used by Del Prado Embroidery & Printing and our online partners are not linked to Personal Information.

1st party Cookies used on this site:
The following 1st party cookies are used on our site:

Name Purpose
login_token Allows the user to be automatically logged in if they have previously entered their username and password.
_pc_session_id Allows our site to store information about the session (referrer, landing page, etc.)
c_rt_ppr Allows DecoNetwork to apply session affinity to back-end nodes in cluster.
set_sa Used on the sign-up page to store what DecoNetwork sales agent website was originally visited.

3rd party Cookies used on this site:
The following 3rd party cookies are used on our site:

Provider Name Purpose More Information
Google _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. Google Privacy Policy

Other third-party cookies may be used on this site and it is the responsibility of the site owner to declare those cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

How to Control and Delete Cookies
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.

Visit www.aboutcookies.org for comprehensive information on how to manage cookies across a wide variety of browsers. To opt-out of third-party data collection, please refer to their respective websites for further information.

Does Del Prado Embroidery & Printing Protect My Personal Information?
Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access, or other acts beyond our reasonable control.
Website Content. The content that you store, post, or transmit on or through the Website may be accessed by other users. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to users that you know to be trustworthy.

How Can I Review and Make Changes to My Personal Information?
You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at support@delpradoembroidery.com. For your protection, you will be required to provide proof of your identity. If your Personal Information changes or if you no longer want to use Del Prado Embroidery & Printing Services, you may correct, update, or deactivate your account through the account management screen or by contacting our Customer Service.

Tell-A-Friend
If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting them to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Security
The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Does This Privacy Policy Apply When I Access Third Party Websites?
You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your Personal Information.

What About Children's Privacy?
Under Thirteen. The Website is intended for users aged 13 and older only. Accordingly, we will not knowingly collect or use any Personal Information from children under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13.
Thirteen to Seventeen. Prospective users between the ages of 13 and 17 can only use the Website under their parent's or legal guardian's supervision. If you wish to deactivate your Personal Information or opt-out from receiving communications from us, please contact us at support@delpradoembroidery.com.

Can I Opt-Out From Receiving Communications From Del Prado Embroidery & Printing?
We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. If you no longer wish to receive our newsletters and promotional communications, you may opt-out by following the instructions included in each communication or by emailing us at support@delpradoembroidery.com. We also offer an opportunity to opt-out of certain communications through the account management screen.

SMS Text Messaging and Mobile Phone Numbers

We may send SMS text messages to mobile phone numbers you provide voluntarily through our quote request form located at https://delpradoembroidery.com/request_quote. These messages may include quote follow-ups, order confirmations, shipment updates, and customer service responses. Message frequency varies. Standard message and data rates may apply.

By providing your mobile phone number, you consent to receive SMS messages from Del Prado Embroidery & Printing. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@delpradoembroidery.com.

We do not sell, rent, or share your mobile phone number with third parties for marketing or promotional purposes. We may share your phone number with service providers solely to deliver SMS messages and for operational purposes related to your communications with us.

Search
Search

Select Currency

{CC} - {CN}